Sig App

Last Updated: March 21, 2026

What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies help websites remember your preferences, recognize you on return visits, and analyze how you use the site.

We also use similar technologies such as web beacons, pixels, local storage, and session storage, which we collectively refer to as "cookies" in this policy.

How We Use Cookies

eSignova uses cookies to:

Authenticate and secure your account: Remember that you're logged in and maintain session security
Remember your preferences: Store settings like language, display preferences, and interface customizations
Analyze service performance: Understand how users interact with eSignova to improve features and user experience
Detect and prevent fraud: Identify suspicious activity and protect against security threats
Provide core functionality: Enable essential features like document uploads, signature field placement, and signing workflows
Deliver notifications: Show relevant messages, reminders, and service updates

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for eSignova to function. They enable core features like account authentication, session management, security controls, and load balancing. Without these cookies, the Service cannot operate properly.

Examples: Session tokens, authentication cookies, security tokens, load balancer cookies

Functional Cookies

These cookies remember your preferences and choices to provide a personalized experience. They enable features like remembering your language selection, interface settings, and recently viewed documents.

Examples: Language preferences, UI settings, feature toggles

Performance and Analytics Cookies

These cookies help us understand how users interact with eSignova by collecting anonymous usage statistics. This information helps us identify performance issues, understand feature usage, and improve the Service.

Examples: Page views, feature usage analytics, error tracking, performance monitoring

Security Cookies

These cookies help us detect and prevent fraudulent activity, identify security threats, and protect your account from unauthorized access.

Examples: Fraud detection, device fingerprinting, session security

Your Choices

Browser Settings: Most web browsers allow you to control cookies through their settings. You can typically:

View and delete existing cookies
Block all cookies
Allow only first-party cookies
Receive notifications when cookies are set

Instructions for managing cookies in common browsers:

Important: Blocking or deleting cookies may impact eSignova's functionality. Strictly necessary cookies cannot be disabled without affecting core Service features.

Do Not Track: Some browsers support "Do Not Track" (DNT) signals. eSignova does not currently respond to DNT signals, as there is no industry consensus on how to interpret them.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically. Your continued use of eSignova after changes take effect constitutes acceptance of the updated Cookie Policy.

Contact Us

If you have questions about this Cookie Policy or how we use cookies, contact us at:

eSignova Privacy Team
Email: privacy@esignova.com
Address: 123 Business Street, Suite 100, San Francisco, CA 94105

For more information about how we handle your personal data, see our Privacy Policy.